Circle is thrilled to add Westpac Bank to our growing customer base. Westpac engaged Circle to implement a Verint Workforce Management (WFM) solution alongside their Spark PureCloud implementation. The projects are being run in parallel with challenging timeframes, and the inevitable constraints and pressure on resources across the projects. We have taken this in our stride with the Circle team hitting their agreed milestones at every stage of this project. We look forward to delivering this solution to the Westpac Contact Centre, and continuing to advise and assist in their future strategies.