Circle Consulting & Software has now launched TotalCloud powered by Vocalcom – a cloud based contact centre platform. Circle is proud to be NZ’s exclusive reseller. We searched the globe for a platform that offers world class technology available to any company regardless of size, location, budget or IT expertise. Totalcloud offers the rich functionality that large enterprise contact centres use at a fraction of the cost, delivered in the cloud and deployed in days or a few weeks – not months. TotalCloud includes Inbound and Outbound voice routing, IVR, Chat, Email, Recording, Text, Social Media and Feedback, as well as a version that operates within the Salesforce Cloud. If you are looking for a platform that delivers some or all of this, but have been scared off by long, complex and costly implementations, or significant investment requirements, then contact us for discussion and demonstration.